Points will be awarded for actions by member-customers and interaction with them by the rest of the Community. Those points can then be exchanged for experience gifts or they may be donated to different NGOs.
Those rewards can be found by dropping down the hamburger menu, then clicking on the Mundo Consum section, and then by entering the Rewards section (Rewards | Consum).
You will also be able to choose the option to donate points to other member-customers in the Rewards section.